Table of Contents
- What’s Included in the Adapter Kit?
- 10A Standard Adapter
- 15A Standard Adapter
- 32A 3-Phase 5-Pin Adapter
- Safety Reset Feature Explained
- Quick Reference Chart
- How to Identify Australian Outlets
- Adapter Maintenance & Safety
- Charging on the Road: Real-World Tips
- Can I Hardwire NORA at Home?
- Frequently Asked Questions
The NORA Adapter Kit is what makes your charger truly portable.
With three different adapters, you can charge anywhere in Australia—from standard household outlets to high-power caravan sites.
With the upgraded Quick Connect system, it makes changing the adapters very fast and very simple.
What’s Included in the Adapter Kit?
10A Standard 3-Pin Adapter
15A Standard 3-Pin Adapter
32A 3-Phase 5-Pin Adapter
Each adapter is IP44-rated (splash-proof) and designed for Australian outlets.
Pictured: The adapter pack received with selected bundles
Pictured: The Quick Connect plug and socket system
10A Standard Adapter
Use Cases:
- Standard household power points
- Friend’s/family’s homes during visits
- Hotel rooms and accommodations
- Emergency charging on the go
Charging Speed: ~2.4kW
Range Added Per Hour: ~10-15km
Safety: NORA automatically resets to 10A mode when unplugged for safety
When to Use: Universal compatibility—works everywhere.
Pictured: Standard Australian 10amp adapter plug
15A Standard Adapter
Use Cases:
- Dedicated EV charging outlets
- Workshop power points
- Some caravan park power pedestals
- Upgraded garage circuits
Charging Speed: ~3.6kW
Range Added Per Hour: ~15-20km
Outlet Type: Looks similar to 10A but has thicker bottom Earth pin
⚠️ Important: Only use on outlets rated for 15A. Check with an electrician if unsure.
When to Use: Faster home charging without hardwiring.
Pictured: Standard Australian 15amp adapter plug
32A 3-Phase 5-Pin Adapter
Use Cases:
- Caravan parks with powered sites
- Industrial sites
- Commercial properties
- Hardwired home installations (via electrician)
Charging Speed: Up to 7.4kW (single-phase NORA version) Up to 22kW(three-phase NORA version)*
Range Added Per Hour: ~30-40km(Single Phase), ~50-130km(Three Phase)
Outlet Type: 5-pin round connector (AS/NZS 3123)
⚠️ Important: Must reconfigure NORA to 32A mode via app each time you plug in.
When to Use: Maximum portable charging speed.
Pictured: Australian 32amp 5pin 3phase plug
*Please check your specific vehicle’s specifications as many Australian EVs are limited to 11kW three-phase
Safety Reset Feature Explained
Why NORA Resets to 10A:
Every time NORA loses power (unplugged), it automatically resets to 10A mode for safety.
Example Scenario:
You charge at home on 32A, then unplug to visit family. If the setting stayed at 32A and you plugged into their standard 10A outlet, you’d overload the circuit—fire risk.
How to Change Settings:
- Plug NORA into desired outlet
- Open Raedian App
- Navigate to Set Current on main page
- Select 10A, 15A, or 32A based on outlet
- Confirm and start charging
Quick Reference Chart
| Adapter | Outlet Type | Max Power | Charge Time (50kWh) | Best For |
|---|---|---|---|---|
| 10A | Standard | 2.4kW | ~21 hours | Anywhere |
| 15A | Dedicated | 3.6kW | ~14 hours | Home/Away |
| 32A | 5-Pin | 7.4kW/11kW/22kW | ~8/3 hours | Fast |
How to Identify Australian Outlets
10A Outlets
- Standard 3-pin
- Found everywhere
- Rated for appliances up to 2,400W
15A Outlets
- Wider pins than 10A
- Usually labeled “15A”
- Found in garages, workshops
32A 5-Pin Outlets
- Round, 5-pin configuration
- Clearly labeled
- Caravan parks, industrial sites
Pictured: 5 pin Three Phase socket and plug. Socket can be installed for single phase by connecting only first of the three phases. The single phase charger and adapter can also be used in a three phase socket, it will charge using only one of the phases to power the charger
32A Residential Installation
All EV charging sockets must be installed by a licensed electrician. A dedicated electrical circuit is strongly recommended, as EV charging places sustained load on cabling and improper installations can lead to overheating risks.
Installation costs and cable specifications depend on factors such as the distance from the switchboard and the required amperage.
If you are located in the Adelaide Metro area, we can arrange a competitive quote from qualified electricians we trust to deliver a safe, compliant, and reliable installation.
Please fill out the contact us form with some detail about your location and our electrician will be in touch to work out an onsite visit.
Adapter Maintenance & Safety
Keep connectors clean and dry
Inspect for damage before each use
Never force adapters into wrong outlets
Store in NORA carry bag when traveling
Replace if pins show wear or discoloration
Charging on the Road: Real-World Tips
Road Trips
Call ahead to caravan parks to confirm outlet types available.
Visiting Friends
Always start with 10A mode—it’s universally safe.
Hotels
Most have standard 10A outlets only. Expect slow overnight charging.
Workplaces
Check with facilities team about 15A or 32A outlet availability.
Changing Adapters
It is simple to change the adapters using the Quick Connect system. First, make sure the plug is unplugged from the wall socket to stop any risk of arc or shock. Push down on the chrome button on the Quick connect plug and pull apart. Push the required adapter plug and socket together until you hear a slight click, they will self align. Make sure it is locked in place with a firm pull apart.
Can I Hardwire NORA at Home?
Yes! NORA can be permanently installed using the 32A adapter via a licensed electrician.
Benefits:
- No need to change settings manually
- Fastest charging speeds
- Clean, professional installation
Note: Once hardwired, portability is lost (can be reversed by electrician).
Frequently Asked Questions
Q: Can I buy extra adapters separately?
A: Yes, individual adapters are available if you lose one. Please contact us using the form with your request.
Q: What if I plug 32A into 10A outlet by mistake?
A: The plug is physically different and will not be mistaken. If the settings are set incorrectly, NORA’s safety features prevent overcurrent—but always match adapter to outlet rating.
Q: Will adapters work with NEO charger?
A: No, NEO is a hardwired unit only. Adapters are NORA-specific.
Ready to Charge Anywhere?
The NORA Adapter Kit gives you the flexibility to charge your EV wherever you go in Australia.
Have questions? Contact our team for expert advice on the best charging solution for your needs.
